The design process for each project is tailored to the ecosystem, collaboration and design sesitivity of the the team.
Accenture: Jan’24 - Oct'25
Role: UX Designer & Operations
Client: US Healthcare Insurance Giant
Description: Solved complex communication gaps by designing seamless call flows — including add, consult, and merge call features. Introduced asynchronous text conversations, evolving from SMS to secure chat with PHI/PII compliance. Enabled guest login and multilingual support so members could easily change their preferred language.
GlobalLogic: Oct’22 - Dec’23
Role: Product Experience Specialist
Client: Connectwise (after they acquired Service leadership Index)
Decription: Designed and delivered a finance benchmarking tool that provided organizations with instant access to real, quarterly-updated data. This enabled users to evaluate their financial performance against peers, competitors, and industry leaders, offering actionable insights to drive strategic decisions.
GlobalLogic: Mar’19 - Dec’20
Role: UX Designer
Client: Becton Dickinson
Decription: Modernized a 25-year-old legacy system by transitioning it to a cloud-based architecture, developing seamless APIs, and aligning with unified design guidelines to deliver a consistent, user-friendly experience.
GlobalLogic: XXX
Role: Design Operation
Client: L&D + Design Lead and Design Mentors
Decription: TBD
GlobalLogic: Mar’19 - Dec’20
Role: UX Designer
Client: Internal team
Decription: TBD
GlobalLogic: Mar'21 to Sep'22
Role: UI Designer
Client: L&D + Design Lead and Design Mentors
Decription: TBD