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Seven projects, three domains, one pattern: high-stakes systems that people had to trust immediately.
Enterprise UX, healthcare, and finance products across 11+ years — grouped by domain, each linking to a full case study.
Seven projects, three domains, one pattern: high-stakes systems that people had to trust immediately.
Enterprise UX, healthcare, and finance products across 11+ years — grouped by domain, each linking to a full case study.
HEALTHCARE
Where the cost of a bad interaction isn't just churn
Where the cost of a bad interaction isn't just churn
The domain this portfolio is built to prove: from a live-surgery console to a $3M enterprise communication rebuild.
ACCENTURE · HEALTH INSURANCE · 2024-25
Cut $3M in annual third-party tooling costs by building a microproduct.
Cut $3M in annual third-party tooling costs by building a microproduct.
UX Designer & Strategist. Shipped four end-to-end voice communication features, moved the team from Lean to Agile UX, and built the UX playbooks that held it together.
HEALTHCARE · GLOBALLOGIC · 2020
Modernizing a legacy medication management system (BD-Pyxis Logistics)
Modernizing a legacy medication management system (BD-Pyxis Logistics)
71% faster medication retrieval; pharmacist check-time down 80% (different Pyxis platform, long-term care setting).
-BD-published Pyxis MedBank study, J. Am. Pharm. Assoc.
HEALTHCARE · SKANRAY · 2016
Redesigning a C-Arm console's touch interface.
Redesigning a C-Arm console's touch interface.
Moved a C-arm radiology console from dome-button to capacitive touch without adding risk to critical procedures.
AGENTIC AI · ACCENTURE · 2026
Built an AI agent to triage Jira tickets, reducing a two-month backlog to ~15 minutes.
Built an AI agent to triage Jira tickets, reducing a two-month backlog to ~15 minutes.
Casestudy available on request.
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